Terms and conditions
The terms that apply when you use this website or book a service with Wholesome Health.
Last updated: [date to be confirmed]
Draft for legal review
About these terms
These terms apply to your use of this website and to bookings made with Wholesome Health, Beyerspark, Boksburg. [Registered business name to be confirmed.] By using the website or booking a service, you agree to them.
Our services
We provide nutrition, lifestyle and natural wellness services. Our services support your health and are not a substitute for diagnosis or treatment by a doctor. We are not an emergency service. If you need urgent medical help, call 10177 for an ambulance, or 112 from a mobile phone.
Bookings
Booking requests made through this website are not confirmed until we contact you to agree a time. We may need to suggest a different time if your preferred time is not available.
Payment
Consultations and therapies are paid for at the centre. [Accepted payment methods and prices to be confirmed.] A deposit may be requested to secure a residential programme; the amount and terms will be given to you in writing before you book.
Cancellations and changes
Please let us know as early as possible if you need to change or cancel an appointment. [Cancellation and refund policy to be confirmed.]
Your health and suitability
Before any consultation, therapy or programme, please tell us about any medical conditions, medication, allergies or pregnancy. Some therapies are not suitable for everyone. We may decline or postpone a service if we believe it may not be safe or suitable for you, and we may recommend that you speak to your doctor first. Never stop or change prescribed medication without speaking to your doctor.
Products
Products are currently sold at the centre only. Product information on this website is general. Speak to your doctor or pharmacist before taking a new supplement, especially if you are pregnant, breastfeeding or taking medication.
Information on this website
The content on this website is general information and is not medical advice for your individual situation. We work to keep it accurate and up to date, but it may change without notice.
Intellectual property
The text, logo and design of this website belong to Wholesome Health or are used with permission. Please do not copy them without our written consent.
Liability
To the extent permitted by law, including the Consumer Protection Act, Wholesome Health is not liable for loss arising from the use of this website or from information on it. Nothing in these terms limits your rights as a consumer under South African law.
Privacy
Our Privacy Policy explains how we handle your personal information.
Governing law
These terms are governed by the laws of the Republic of South Africa.
Contact us
For any questions about these terms, please contact us.